![]() ![]() Right click on the Outlook 2016 shortcut and select the Compatibility tab. Run Outlook.exe /resetnavpane (did not even open).Run Outlook.exe /safe (did not even open).Completely uninstall and reinstall Office 2016.Run both 'quick' and 'full' repairs of Office 2016.Add registry key to DisableHardwareAcceleration.Delete and re-create the Outlook profile.Windows 7 Pro SP1 (brand new installation) with Office 2016 (brand new installation) connecting to local Exchange 2013 server mailbox. Throughout troubleshooting, other symptoms that occurred were: Outlook would load and error immediately with 'Could not open information store'.
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